How to Customize
1. If you have a design, please send it to our customer service team along with the size you need.
2. If you don’t have a design, we’ll create one for you for free and make adjustments until you're satisfied before providing a quote.
We offer various materials, item colors, light colors, shapes and fonts. OEM and ODM, light customization and full customization are available.
We have been specializing in the production of advertising signs for over 20 years. Through years of exploration in the global market, we have received numerous excellent reviews from customers.
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Certificates
Our products are certified by CE, RoHS, FCC, and UL. We also provide various certifications to meet local quality standards and customs clearance requirements.
Work Process
We have a two-floor workshop equipped with a wide range of advanced machines. From the design phase to the shipment stage, every step is carried out with 100% devotion and under strict control.
[Design] → [Material Prep] → [Precision Manufacturing] → [Multi-Stage Testing] → [Client Approval] → [Smart Packaging] → [Global Logistics]
01
Our in-house team of professional designers and technical engineers will collaborate with you to refine product concepts. We provide 3D renderings and CDR graphic design, allowing comprehensive visual confirmation before production begins.
02
Utilizing CNC machining centers and laser cutting systems, we process premium-grade materials including stainless steel, acrylic, and galvanized sheet, and PVC composites with millimetre-scaled accuracy, ensuring dimensional identical.
03
Operated by technicians with 10+ years of specialized experience, our production lines implement strict quality control at each workstation to guarantee premium finishing standards for luxury-grade products.
04
Once the production is completed, our sales team will provide you with item photos and videos for your confirmation. Our fundamental principle is to only dispatch products that meet the customers' satisfaction. If any adjustments are required, we will make the necessary modifications until the customers are fully content.
05
Prior to shipment, a strict inspection will be carried out on the product. Our inspectors will conduct detailed checks, along with 24-hour light and transformer testing.
06
Products will be packaged in cartons or wooden boxes based on their weight and size. Our partnerships with renowned shipping companies such as FedEx, DHL, UPS, and other prominent sea-freight carriers enable us to offer competitive prices and rapid transportation services.
FAQ
Q1: How can I customize my logo and obtain a quote?
A1: Please contact our customer service team and share your requirements.
① If you already have a design, you can share it with us and let us know the specific size and style you desire.
② If you don’t have a design, don’t worry, we’ll create one for you for free and make adjustments until you're satisfied before providing a quote. During this process, we need to have a clear understanding of your brand content and the size of the wall where the logo will be placed.
Q2: Can I get samples for quality testing?
A2: Yes, our MOQ starts at 1 piece and samples are available.
Q3: What are the lead time and delivery time if we place an order?
A3: Lead time depends on the quantity of the products. Typically, we send you a quote including the estimated lead time.
For express services such as FedEx, UPS, or DHL, it usually takes 3-10 working days.
For sea shipment, it will take a longer time, varying from area to area. Once you place an official order, we will send you detailed information for confirmation.
Q4: Will you offer installation service?
A4: We will provide installation drawings and the necessary accessories along with your products. In case you encounter any issues during installation, we will offer more detailed explanations online to assist you.
Q5: What payment methods do you accept for custom orders?
A5: We support secure and common international payment methods. Once your design and quote are confirmed, our team will provide you with the available payment options to proceed with your order smoothly.
Q6: What should I do if my neon sign arrives damaged?
A6: We carefully pack our products using robust cartons or wooden boxes to prevent transit damage. If any issues occur upon arrival, please take photos or videos immediately and contact us so we can provide a prompt solution or replacement.
